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Indroduction
As seen in Vogue, Refinery29, Byrdie, and Essence Nappy Head Club is a force to reckon with in the apparel game. This lifestyle brand was founded by two sisters who were yearning for more representation by black-owned businesses in the styles and the culture they wanted to wear. Their goal is to be sure that Nappy Head Club is not only a lifestyle brand but also a source of information tools and community.
Shop their recent collection and their famous “Always Black Never Sorry” line, at nappyheadclub.com
The Opportunity
As the brand scaled to new heights in 2020 the brand was busy dreaming and designing its newest collection and offerings. This meant that with an increase in demand, there needed to be an increase in order fulfillment capacity.
Nappy Head Club was looking for:
- A fulfillment house that would serve their custom needs
- Flat rate pricing that would allow them to scale
- And a team that could accommodate specialty pack-outs for gifting, PR, and influencer campaigns.
Our Solution
Today Nappy Head Club is one of The Product Place's highest volume clients shipping hundreds of orders a month to their domestic and international audiences. We’ve loved supporting them as their collection and customer demand has grown:
On a daily we:
- Back-end systems integrations directly with their online stores
- Inventory management of over 50 unique styles in multiple sizes
- Backstock inventory management
- Returns and Exchanges
- Non-Inventory Product Management (packaging and gratis stock)
- Major Holiday Purchase Order Receiving and Quality Control
